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AT&T: Redefining Hilarious

Most of the tech world knows that Verizon is having a press conference today to announce they would be offering the iPhone. What I didn’t expect was that AT&T would try their best to push me away just minutes before the event started.

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Morning Tech Support

If the experiences I’ve had over the last hour are any indication, 2008 is going to be the year where everyone forgets how customer service works.

I have attempted to deal with three separate organizations. All three have failed even the most basic of requirements for making a customer happy.

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Observation Of The Day

Any bank that will only connect you to an operator after you mash your phone’s keypad needs to rework their phone tree.