Email received, Thursday, 2:55 AM:
From: KONAMI INSIDER
To: Remy
Subject: Konami Insider: Take the Konami Customer Survey
Dear Remy,
Thank you for being a Konami Insider.
Please visit our survey so we can continue to make the games YOU want to play.
http://www.onlineregister.com/konami/survey/
Sincerely,
Konami
I am not naive enough to believe that my feedback to any web survey will provide enough weighted guidance to allow for the things *I* want to be made. But I am naive enough to think that such a survey would have the reasonable illusion of trying to solicit my feedback.
Question one of this four question survey:
Common sense violations encountered in this question:
– The acronym “NGC” has never been in widespread use. While I know what it’s supposed to expand to, the average Joe will not. (I suppose I should be thankful the survey did not use “GCN”, as I’ve seen a number of places.)
– There are no listings for any now-current gen consoles: the PS3, the Xbox 360, the Wii.
Question two:
Common sense violations encountered in this question:
– The code name “Nintendo Revolution” has not been in use since the console was renamed the Wii on April 27th, 2006. This is over six months ago.
– No one – and I mean no one – refers to a “DS” as a “Nintendo Dual Screen”.
– The Gameboy Micro, as far as I know, is not being made any more, and bombed fairly badly compared to all other Gameboy Advance versions, never mind both versions of the DS.
Question three:
Common sense violations encountered on this question:
– Why is Super Mario the example given for “Platform Games with Cartoon Characters”?
– Why is Gran Turismo the example given for “Action Racing Games”?
– Why is there even a category of “Mission Based Driving Games”? And, again, why GTA, which has classically been defined as a “sandbox game”?
– Why do you offer such specifics as “Life Simulation Games”, “Fishing/Hunting Games”, and “Wrestling Games”, while you simultaneously neglect genres that Konami has at least something of a reputation for – such as Stealth Action Games (e.g. Metal Gear Solid), Music Games (e.g. Dance Dance Revolution), Adventure Platform Games (e.g. Castlevania), or Shoot-em-ups (e.g. Gradius)?
Question four:
Common sense violations encountered on this question:
– This question does not contain the phrase “you, yourself,” unlike the previous three.
– Why is an example needed for “Renting game from a video store”? Or for “Visiting the game publisher’s website”? Or, hell, even “Seeing advertisements online”?
– It’s obvious just from the depth of this question and the 76 radio buttons that the point of the survey is not to actually make the sort of games that *I* want to play, but instead to refocus their advertising budgets appropriately to hit more “top influences”. It’s not the dishonesty of the survey that bothers me – it’s the principle of being so willing to take advantage of your customers. To lure them in with the half-empty promise of listening to them, and then blatantly try to suckle effective advertising channels out of them.
This, by the way, is the thanks you get for completing the survey:
I am baffled as to how anyone could think a survey like this provides anything remotely useful.
