A good laugh

The top article on Rantings of an Unexploded Scotsman – regarding drive-thrus – has made my day.
Can someone please tell me why drive-thru employees now feel the need to introduce themselves?
“Hi. My names Tom. Welcome to Taco Bell.”
Taco Bell! So that’s where I am. Thanks Tom!
I guess the big backlit menu and your colossal fucking sign were a little too subtle; I was thinking this was a toll booth or the entrance to a national park.