January 2008
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Month January 2008

On Goodbyes At The Workplace

As you may know, I work in the education segment of the technology world. This has taught me a few things.

One, very few people are here for the money. We tend to be below market price for base salary, and while the difference is usually made up in fringe, many people are looking at that dollar sign for an indication of self-worth.

Two, very few people are in it for the prestige. Despite the idea that you are afforded more lulls (not lulz) by the concepts of winter break, or spring break, or summer vacation, you aren’t. There is a constant, overwhelming pile of work – not only to keep the lights on, but to advance the mission as well.

Three, because of points one and two, there are a few types of people who mesh very well into this environment. It takes a very particular mix of multitasking, self-sacrifice, persistence, optimism, and zany madcap humor to feel comfortable here. It takes a person willing to trade the spoils for the stability to stay here.

I’m proud to say I work with a handful of people who fit that description. But today, I have to see one leave – not for money, not out of frustration, but to spread her wings and travel the world for a year with her husband.

This wasn’t a surprise, per se; the employee in question was kind enough to give four months notice. But it only really hit me last week, that this constant source of balance and sanity in my workplace is going to be gone as of 5PM today. The contact won’t be gone – I still expect to be chatting endlessly over IM late at night – but the constant interaction will be.

It’s tough losing someone who’s been so valuable to your work experience. And it’s hard, in an environment you’re so used to be professional in, to realize how much certain coworkers mean to you.

Enough melancholy – Paula, it’s been a dream working with you. Thank you for everything. I am undeniably jealous of your plans, and wish you all the best. New York will be here, waiting patiently for your return.

Mark Anbinder on the MacBook Air

Mark has penned an excellent post addressing concerns about the lack of Ethernet on the MacBook Air, specifically to how it relates to the environment on the main Cornell campus.

Here’s the crux:

It’s worth noting that most laptop users EVEN NOW aren’t bothering to plug into wired Ethernet, even when they HAVE the requisite port on their laptops. I strongly suspect we’ve already seen a large chunk of the hit on Red Rover’s capacity from the shift to wireless, and Apple is just giving in to reality by leaving out a port no one is using.

HOWTO: iPhone Webclip Icons

Quick and dirty instructions for creating iPhone/iPod Touch webclip icons for your site.

The Prom

E! Online, in an article about the Golden Globes (emphasis mine):

Earlier Monday, NBC Entertainment cochief Ben Silverman told E! News anchor Ryan Seacrest that the network was “obviously trying to find a solution to satisfy fans of these great movies and all the incredible stars who have worked so hard all year and got this incredible opportunity. Sadly, it feels like the nerdiest, ugliest, meanest kids in the high school are trying to cancel the prom. But NBC wants to try to keep that prom alive.

I don’t think I’ve ever heard anything so stupid said about an awards show. Keep raising that bar, NBC!

J6P

I’ve been enjoying the various forums this morning to watch people freak out about Warner going exclusively to Blu-Ray, more or less killing HD-DVD and ending the hi-def video format war. Format fanboys are akin to mutated console fanboys – the lack of logic is truly astounding.

But there’s a lot of acronyms that get thrown around in these circles – circles I am not usually native to – but I’ve been able to gradually piece them together. HDM is “high definition media”, DD is “digital distribution”, or perhaps “digital download”. I did get stuck on “J6P”, as in:

I’m hardly J6P, but I prefer to stay off of the bleeding edge.
Getting a huge sum of money or not, Warner is making a decision based on it’s sales numbers for both sides and deciding they need to pick one in order to get behind it completely and get J6P to get behind it.

After a few minutes of pondering, I decoded this as “Joe Six Pence” instead of (what I later discovered to be correct) “Joe Six Pack”.

Lesson learned: my brain is innately British.

(Katie, upon hearing this story, retorted with “Your brain is not innately British, it’s just innately retarded.” This is also an acceptable lesson.)

Morning Tech Support

If the experiences I’ve had over the last hour are any indication, 2008 is going to be the year where everyone forgets how customer service works.

I have attempted to deal with three separate organizations. All three have failed even the most basic of requirements for making a customer happy.